Privacy Policy-XO Bangladesh

Last Updated: 23, December 2025

Effective Date: 01, January 2026

XO Bangladesh (“XO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting any personal information shared with us. This Privacy Policy explains how we collect, use, store, and safeguard information in compliance with applicable laws of the People’s Republic of Bangladesh.

This Privacy Policy applies to our official website, digital platforms, brand communications, and marketing activities. XO Bangladesh does not sell products online and does not provide home delivery services through this website.

1. Legal Compliance

This Privacy Policy is prepared in accordance with:

• The Information and Communication Technology (ICT) Act, 2006
• The Digital Security Act, 2018
• The Consumer Rights Protection Act, 2009
• Other applicable laws and regulations of Bangladesh

2. Information We Collect

We collect personal information only when it is voluntarily provided by you.

2.1 Information You Provide

You may provide personal information when you:

• Contact us through email, contact forms, or official communication channels
• Submit inquiries related to products, partnerships, or business matters
• Participate in promotional campaigns, surveys, or events

Such information may include:

• Name
• Phone number
• Email address
• Organization or business name (if applicable)
• Message content or inquiry details

We do not collect payment details, order information, or delivery addresses, as our website does not facilitate online sales or delivery.

2.2 Automatically Collected Information

When you visit our website, limited technical data may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Website usage statistics (pages visited, visit duration)

This information is used strictly for website performance, security monitoring, and improvement purposes.

3. Purpose of Information Use

We use collected information solely for legitimate business purposes, including:

• Responding to inquiries and communications
• Providing product and brand information
• Improving website content and functionality
• Conducting internal analysis and marketing strategy
• Ensuring website security and legal compliance

We do not use personal information for online transactions, billing, or delivery services.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve user experience
• Monitor website traffic and performance

Cookies used by XO Bangladesh do not contain personally identifiable information.

You may disable cookies through your browser settings if you prefer.

5. Information Sharing and Disclosure

XO Bangladesh does not sell, rent, or commercially trade personal information.

We may disclose information only in the following cases:

• To trusted service providers (such as website hosting or analytics partners) under confidentiality obligations
• When required by law, court order, or government authority in Bangladesh

All disclosures are limited to what is legally necessary.

6. Data Storage and Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

• Unauthorized access
• Loss, misuse, or alteration
• Unlawful disclosure

Personal information is retained only for as long as necessary to fulfill its intended purpose or to comply with applicable legal requirements.

Data Storage Location: Primarily within Bangladesh or in secure servers approved for business operations.

7. User Rights Under Bangladesh Law

Subject to applicable laws, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of personal information, where legally permissible
• Withdraw consent for future communications

Requests can be made using the contact details provided below.

8. Children’s Privacy

XO Bangladesh does not knowingly collect personal information from individuals under the age of 18 years, in line with applicable laws of Bangladesh.

If we become aware that personal information of a minor has been collected without guardian consent, we will take appropriate steps to delete such information.

9. Third-Party Websites and Links

Our website may include links to third-party websites or platforms. XO Bangladesh is not responsible for the privacy practices, security, or content of such third parties. Users are encouraged to review third-party privacy policies separately.

10. Policy Updates

We reserve the right to update or revise this Privacy Policy to reflect changes in laws, regulations, or business practices in Bangladesh. Any updates will be published on this page with a revised “Last Updated” date.

Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Company Name: XO Bangladesh

Email: privacy@xobangladesh.com

Office Address: Wahida Bhaban, House # 40, Block -A, Jahurul Islam Avenue -Main Road, Aftab Nagar, Dhaka -1212.

Website: www.xobangladesh.com